The Rural Art Furniture Warranty
Lifetime Limited Warranty
Your satisfaction is paramount, which is why every piece of furniture manufactured by The Rural Art is covered under our Lifetime Limited Warranty. This assurance encompasses the foundational elements essential to the longevity of your furniture, including wood frames, springs, joints, bases, legs, and hardware. In the rare event of any issue, we pledge to either repair the item at standard rates or provide an alternative solution if repair is not feasible.
One-Year Limited Warranty
For added protection, our One-Year Limited Warranty guards against manufacturer’s defects or shipping damages affecting legs, fabric, leather, cushioning, seams, tufting, mattresses, wood stains or finishes, and mechanical mechanisms in sleepers and recliners. Should a repair be necessary, we will cover standard repair costs or offer an alternative solution if repair is impractical.
90-Day Limited Warranty
Ensuring your satisfaction from the moment your purchase arrives, our 90-Day Limited Warranty provides coverage for all wood products and outdoor furniture. This includes wood frames, joints, bases, and hardware for indoor furniture such as desks, tables, bookcases, and more. For outdoor furniture, our warranty safeguards frames, springs, joints, bases, hardware, fabric, foams, seams, tufting, wood stains, finishes, and mechanisms crucial to their durability.
Exclusions
We want to ensure clarity regarding our warranty coverage:
Warranty is valid only within the contiguous 48 states. It will be void if items are shipped by a third party outside the US or forwarded to Alaska or Hawaii.
Rugs, accessories, and home decor items are excluded from all warranty coverage.
Any damages or defects must be reported within 14 days of delivery for replacement.
Clearance items are exempt from all warranty and return policies.
The warranty is only valid for the original purchaser and does not transfer.
Warranty timelines are based on the original purchase date and do not restart if a replacement is issued.
At The Rural Art, we are committed to providing not just furniture, but enduring quality and exceptional service. Our warranty reflects this commitment, offering you the assurance and support you deserve as you furnish your home with our handcrafted treasures.